What do I do if my cars arrive damaged or scratched? Last Updated 1/26/2012

PLEASE CONTACT US BY PHONE OR EMAIL BEFORE TAKING THE FOLLOWING STEPS:

Inside the box you MUST include a note with your name, address, & telephone number and reason for return. Only the original paying customer may return merchandise.  Please send first-class U.S. mail (not Priority).  DO NOT send back marked "RETURN TO SENDER", as this service is unreliable.  We will happily reimburse your shipping costs if you follow the above instructions.   Click here for our address.